Testimonials

What my clients have to say.

06/16/2016
“We have had the distinct pleasure of working with Susan on 4 transactions: 3 home sales and a home purchase, and we would simply not consider working with anyone else. There are many reasons for this, but it is best summarized by one thing: when you are Susan’s client, she makes you feel as if you are the only one. We had complete peace of mind that Susan was in control and executing on the myriad of details and contingencies. There never seemed to be a challenge or a circumstance that discouraged her. The experience that she brought to the table spared us needless expense, time, and angst. It is rare to find a realtor who embodies the mixture of qualities that makes Susan so successful: ambitious, hard driving, and tenacious yet, sensitive, reassuring, and supportive. Clearly, we could not recommend Susan more strongly to anyone who desires a streamlined, expedient, and financially beneficial outcome.”

06/16/2016
“Susan has found and sold my last two houses and did a masterful job. She’s totally on top of every detail and goes out of her way to make the deal happen. Once she even took the couch from her own living room and had it delivered to my house because she didn’t like the choice the stager used. The house sold at the first open house. Right now she’s working hard to find me my next house. In addition to her business and negotiating skills, she’s a sweet, caring person who’s fun to work with. She’s always got a positive attitude and a ready smile. I highly recommend her.”

06/10/2016
“Susan is focused and dedicated to her customer’s needs. No matter what came up, she quickly navigated around it or thru it to resolve the issue. She is fantastic!”

03/28/2016
“Susan is a consummate real estate professional. Her incredible insider knowledge of the marketplace was only outdone by her tireless efforts in finding us just the right home. On top of that, she brought out the fun in every situation. I would highly recommend Susan to any Buyer or Seller!”

03/16/2016
“Susan has been a great real estate advisor to my husband and me over the years and has shown us several homes. She has assisted us in putting offers in on a few homes but due to the craziness of the market we decided not to pursue those purchases. Susan is extremely knowledgeable about the Marin market, especially Mill Valley, Tiburon and San Rafael. We look forward to working with Susan in the future on any real estate transactions we are involved with in the Bay Area.”

03/14/2016
“Susan helped me find two rental properties and was always incredibly responsive, and knowledgeable. I’d highly recommend Susan for any real estate needs! I have known Susan for many years and she will help you find exactly what you are looking for.”

03/13/2016
“Susan is one of the most determined person that I have ever met. She will be your advocate in finding/selling your home and is always very honest, strategic and helpful.”

03/12/2016
“Susan is extremely experienced and networked, always on top of searches as well as the buy and sell processes. She has been my go to agent for many years as I’ve bought and sold both houses and condos in Marin County. Would warmly recommend her to anyone looking for top class advice and assistance.”

03/12/2016
“If you are looking for an expert to advocate for you during the real estate process, work with Susan! Her clients’ best interest is her top priority. She is always available, and is a prime real estate resource and advisor. Whenever I have questions about my Tiburon property, she comes to me with instant solutions!”

03/11/2016
“Susan was the best agent EVER! She was a master negotiating the best deal for me, helped get me moved in, decorated, handy man to fix things! She knew that the area inside and out! i recommend her to everyone I know!

03/11/2016
Susan was so well organized and made me feel very taken care of. I would absolutely recommend her to anyone who is in search of a trust worthy, intelligent agent. With her years of experience I can tell she definitely knows the market more than a majority of agents I’ve worked with before and has a very honest word. I’d highly recommend working with Susan.”

03/11/2016
“Susan is an outstanding agent with considerable knowledge of the area. She has helped us evaluate numerous investment opportunities both in Marin County and other parts of California. She is always willing to help when friends or colleagues are moving in/out of the area. It’s great to have someone on the inside.”

03/11/2016
“Susan is a respectable, professional and hard working person. Easy to work with and very knowledgeable. I met her through some local friends. She’s very thorough and dedicated.”

03/11/2016
“Susan is a very knowledgeable and experienced Real Estate Agent. Her knowledge of Marin county is exceptional. I have enjoyed working with her to look and purchase a new property. We’re still in the process, but she is always available and searching for the right fit. I would highly recommend her and intend to refer her to clients I work with in my business.”

03/11/2016
“I worked with Susan Ferrington to find a rental property. I started out in January – February 2016. We might have toured over 20 single family homes and duplexes. Susan Ferrington was extremely efficient and knowledgeable in all aspects of the home sales and the general information on real estate matters, returned all my calls and answered all my questions without hesitation. Susan is wonderful person to work with. She is very flexible and willing to work around your schedule. Susan is able to provide a valuable advice about buying properties. I’ll gladly work with Susan again and would recommend her to anyone looking for an awesome agent.”

03/12/2015
“Susan was fantastic to work with and exceeded all of our expectations! We have worked with many agents of the years and have never worked with anyone as knowledgeable, responsive and attentive as Susan. And, she was very fun to work with as well.”

02/23/2015
“Susan was AMAZING! From her incredible negotiating skills, creative imaginative decorating ideas, a list of people to help me move, fix electrical, plumbing, landscaping, painters and even the men to move me into my house were hands down what kept me sane during a stressful time! I would use her again and ALWAYS recommend her to everyone I know that is thinking to buy or sell a home!”

02/23/2015
“Susan Ferrington is a consummate professional who knows real estate, understands the needs of her clients and is dedicated to providing the best possible service. As a first-time home- buyer, Susan helped me navigate the negotiation process even before it began! She is a wealth of knowledge when it comes to recommending contractors from electricians to landscapers. She is always there when you need her. I would not hesitate to recommend Susan to anybody looking to buy the right home at the right price!!”

02/20/2015
“Susan is an energetic, knowledgeable and trustworthy professional! She worked with us buying and selling properties and went above and beyond what any broker has ever done for us. She is truly a pleasure to work with.”

02/20/2015
“Susan is a great agent…fully committed to her clients. She’s attentive, detail oriented, creative, always available, and a great negotiator. She also facilitated staging our home beautifully, even offering some of her own furniture when needed. She’s a tremendous advocate for her clients. It was the best experience we ever had in selling our home.”

02/17/2015
“Susan is knowledgeable, hardworking and has years of experience which help her negotiate the best deal and terms…nothing was overlooked and she really has a passion for helping people.”

02/14/2015
“Susan is excellent. Full of energy, she goes above and beyond for her clients. She is very responsive and always available. She always looks out for your best interests. Weather buying or selling a house, you can’t go wrong with Susan. I highly recommend her.”

02/12/2015
“Susan was a great real estate agent with fantastic knowledge of her local market. She was responsive, aware of all issues relating to a multi-million-dollar purchase and was an absolute joy to work with. I would recommend her to anyone else looking for a top tier real estate agent.”

I was most impressed with Susan’s due diligence in pricing, marketing savvy and her sophistication in selling my house. I only wish I had more homes to list with her.”
– Sheila F. Burke

“Susan is a real professional, with a keen eye for detail and strong sensitivity to the needs of both the buyer and seller. Her follow-up is impeccable, along with her willingness to work with clients to find an ideal home for our family. Susan also has a lovely rapport with people, which contributes greatly to her ability to work so closely with allthose that she encounters. Her success also comes for the fact that she is highly organized and well connected in the county.”
– Lisa Bentley

“When we decided to sell our home in April, before we had found one to buy, you were amazing in meeting our needs for a fast sale and a top price. Your ability to pre-promote homes to a large audience, combined with your excellent understanding of the market and the best pricing strategies ensured that we had as painless a process as selling a home can be.”
– Karen Elmhirst & Ronn Ellis

“From the very first call I made to see the house, until the day Susan sold our house in Sausalito, she was a pleasure to work with. She was always attentive, hard working and relentlessly thorough. Without question it was Susan’s hard work, dedication and attention to detail that made the purchse of a new home and the sale of our old house a seemingly painless experience, despite the fact that we had a newborn and a two and a half year old to contend with.”
– Cadio Zirpoli

“I could not have done this without you, Susan. Your follow-up, attention and constant support were key to this happening. It’s very hard to find someone who does business like that anymore. Don’t ever lose your dedication! You are truly wonderful to work with! Thank you so much.”
– Julie G. Home Purchase – Jan 2006

“Susan, I don’t know how you do all that you do. I have never met anyone like you before. You blow me away. I interviewed top agents and was very impressed with you. You handled everything from advising what I needed to do to sell my home with honesty and integrity. You are a true real estate “advisor”. With three kids and working-you are extremely professional. I would have never known you had three kids. Thank you so much for all of your help in putting together the sell of our Kentfield home and the purchase of our Mill Valley home.
– Beth G. & Stephen S. May 2005 – Seller & Buyer